I recently had occasion to order from Eastbay.com. There was a minor glitch in their website. They responded to my comments on the issue and made an appropriate adjustment. This is the second time I have had a customer service issue with them and both times they were prompt, appropriate and cheerful. This is a company I well definitely do further business with.

One really cool thing about their website is their sizing information that shows what sizes of a particular shoe are in stock. I really appreciated this feature once I caught on to it. It allowed me to quickly roll through several shoe models and see if they had the size I needed. I also found their information very helpful in regards whether a shoe ran true to size, or was over/under sized. Great info, great site as far as I was concerned.

This article was posted on Thursday, December 4th, 2008 at 3:52 am