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by Don

It is the year 2009 when data is readily available and their on-line service does not offer a year end summary for download. Amazing. I’ve been doing this with my Discover Card for years. I call to ask how to do it and they tell me:
a) not available on-line
b) they’ll order me one and mail it (like that’s going to help me … I’d still have to key in the data)
c) it will take two weeks — I want to finish my taxes in the next day or two

Doubt I’ll still have the card at this time next year. What a bad job of providing something that they already have, my data.

So if you are considering a Bank of America Credit Card, I’d recommend against same because their customer service is poor — go somewhere else.








2 Responses to “Bank of America Credit Card – Lack of Customer Service”

  1. Gary Says:

    That’s very surprising, Don.

    These features have been available from other banks for quite some time.

  2. wedgewoodantiqes Says:

    wedgewoodantiqes…

    HTML FIX IT.COM: A site with free scripts, advanced scripts, tutorials, online tools, live help, Perl, PHP, HTML, XHTML, Javascript, CSS etc….

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